Friday, September 30, 2005

Love Schu's ! !

finally a shoe store that gives the kind of service every shoe lover deserves. none of the sorry-wala-nang-size-mo-sabay-irap crap that we have to put up with at department stores like SM or the four-thousand-po-yan-miss isnab looks galing sa mga snotty attendants sa nine west or pretty fit. (i swear, sila ang pinaka-snotty of all! the girls at mango and vnc are way way way nicer).

anyway i'm talking about schu. kakabili ko lang ng shoes sa kanila last wednesday--super cute black pumps.


black pumps from schu Posted by Picasa

sinabay ko na sa GC na binili ko for dona for her birthday. kaninang morning ko first ginamit eh sa laki siguro ng paa ko, napigtal yung metal thingie clasp sa likod. naging mules ang shoes ko! super panic ako pero dapat poised pa rin while walking unevenly sa greenbelt this morning--i thought, hmmm pwede kayang isoli?


the metal thingie clasp na natanggal... this is the new pair by the way Posted by Picasa

so this afternoon, i went back to the schu store at glorietta. first and foremost, naalala ako ng super sweet na attendant nila. too bad i didn't get her name eh di sana naiplug ko ang kanyang kasweetan dito. so i told her my situation, and get this... hindi nya ako sinimangutan! ever so smiling-shimmering-splendid nya akong tinanong kung dala ko yung nasirang pair. nung pinakita ko, sabi nya hahanapan daw nya ako ng same size. may isa pang attendant na guy na lumabas at may i-help din sya sa pagcheck ng stocks. wala ng size 8 sa store so pumunta pa sila sa warehouse nila somewhere in the mall to look for a replacement. super sorry pa sila dahil i have to wait a few minutes.

as if i'll complain about waiting ano?! i give this store one-hundred-thirty-seven stars for being so maalalahanin. imaginin mo naman ang trauma ng masiraan ng supercute shoes sa gitna ng greenbelt ano! :-p anyway so i waited and then in came the same smiling attendant when an absolutely new pair of shoes... the very same one... with the metal thingie intact! mabilis nangyari ang exchange... and wala pa sa kin ang receipt ko sa lagay na yun ha! the entire return-exchange scenario took place based on trust alone. ibang klase talaga. winner!

hindi talaga ako nagsisisi dito ko nabili ang medyo-may-kamahalang GC na gift namin for dona. worth it talaga, considering they have the freshest designs for shoes, their service really makes you want to buy stuff from them just because they're so mabait, at... they have the cutest shoe boxes in the country! i'm definitely coming back for more... sorry na lang to my bank account and credit card. ;-p


shoe boxes can't get any cuter than this! Posted by Picasa

10 comments:

starbender said...

Your top comment link isn't working---so I''l use this one. Cool Shoebox! I love it!

Aileen said...

hello starbender! thanks for dropping by. i was just updating the blog when you came here. :D now i think it's already working.

Anonymous said...

Ma'am!!! KAt caalim po i2..=) blog ko po- www.xanga.com/kayganda mas madali po kasi dito e...sensya n po..Nayt nayt!!!=)

Anonymous said...

gud pm po. si daisy domingo po ito. site ko po- owahteeka16@blogspot.com sori po late.

dessa girl said...

hi fearless, wow.. ok na ok yung service nila ha! cge, i shall visit this store. ang cute nga ng box!

hindi ba masakit sa paa? pwede ba shang walking shoes? i love janilyn's collection but then they can KILL! masakeeeeeeeet!so i wear them sa office pero paguwi na, i wear my lovable tsinelasess...

Aileen said...

their sizes are a bit smaller than the normal ones. example: size 7 lang ako usually but with schu i need to ask for a size 8.

naku janilyn can kill nga... and i noticed their designs are usually rip-offs of those at nine west, bass, mango... ok sana kung mura kaso ang mahal din eh (may pumapatak na 1.5k!!) ... kung ganun lang, i'll just buy from the real thing, give or take 500 bucks di ba?

Anonymous said...

bestfriend...sad ako...mukhang walang kasya sa kin dyan...pero happy ako and touched kasi may pic ako sa blog mo... :)
grabe...uumagahin ata ako sa pagchecheck nito...hindi pa tulog si kyle... hope to see you tomorrow...tatapusin ko na grades ko para makapaglakwatsa na ako...kung hindi...can't leave, huhu

Aileen said...

ako... kahit hindi pa tapos ang grades, go lang, lakwatsa lang!! hehehehe... bad prof.

heniwey, kahit sa feet ko masikip yung shoes ng konti. pano ba naman square ang paa ko ano. all in the name talaga of kikay shoes!!!

Anonymous said...

Hi Aileen!

I am Ruby of schu! I got your link from Pam Pastor, a schu lover as well! Thank you very much for your kind words, Aileen. We would like to assure you that customer satisfaction is our priority!

Please visit us at schushop@multiply.com to get the latest news about schu!

Hope to hear from you soon!

Best regards,

Ruby
-schu

Aileen said...

Hello Ruby,

I'm so glad this little post reached you. Hope it encouraged you all the more to give good service to customers. Cute shoes are a dime a dozen, but great service? It's a rarity particularly here in mall-infested metro manila.

I just hope the guys at pretty fit and nine west read my post too so they can do something about their snotty attendants, though. ;-p

Thanks for dropping by!

Aileen